Shipping Information:

Most items ship in one to two days. However, some items may take up to two weeks. Call for stock status. Free UPS/FedEx ground shipping to anywhere in the Continental US excluding Alaska and Hawaii. Offer applies to orders over $199 and is valid for web pricing only.

Refund, Returns and Cancellation Policies:

All returns must be authorized. Items returned without prior authorization will not be accepted. Items returned must have a Material Authorization (RMA) Number. Items returned to us must be sent freight pre-paid and insured

New Equipment Returns

Defective new equipment may be returned for warranty repair/exchange to us within five (5) days of the shipment receipt date. After five (5) days, returns will be handled by direct contact and in accordance with the warranty terms of the item's manufacturer. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge. Non-Defective new equipment will be authorized for return within five (5) days of the shipment receipt date if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. We reserve the right to reject returns in which there is no original packaging, missing accessories, damage or visible signs of usage of the item. A restocking fee of up to 25% of purchase price may apply. Special orders are non-returnable.

International customers must ship any returns to us freight and duty prepaid. Return freight charges for International shipments will be the responsibility of the customer.